Major Gifts Officer

The Major Gifts Officer identifies, cultivates, solicits, and stewards high-net-worth individuals, families, corporations, and foundations capable of making major and leadership-level charitable contributions (typically $10,000-$1M+). The role manages a portfolio of qualified prospects and donors, develops personalized engagement strategies, and closes gifts that directly support hospital priorities, including patient services, equipment, facilities, and programs of excellence.

SCOPE OF AUTHORITY / LEADERSHIP RESPONSIBILITY / REPORTING RELATIONSHIPS / IDENTIFICATION OF WORK TEAM

MINIMUM QUALIFICATIONS OR EQUIVALENTS

(Education, experience, licensure, certification, and/or specific skills) *timeframe for proficiency where appropriate

Education: Bachelor’s degree required; Master’s or CFRE preferred

Experience: 3-7 years of major gifts fundraising with five and six figure success; healthcare experience preferred

Licensure/Certification: N/A

Skills/Competencies:

· Skills:

Proven track record of securing five and six figure gifts

Excellent interpersonal and communication skills, both written and verbal

Strong organizational skills and ability to manage multiple projects simultaneously

Ability to work both independently and as part of a collaborative team

· Knowledge:

Familiarity with donor databases – Donor Perfect CRM system for fundraising

PHYSICAL/MENTAL REQUIREMENTS

· Word processing (WordPerfect or Microsoft Word)

· Editing and proofing skills

· Excel spreadsheets and Donor Perfect

· Ability to relate to individuals from a variety of socio-economic backgrounds

· Ability to negotiate effectively and gain cooperation from others to ensure a common direction of the overall program

· Excellent oral and communication skills

ENVIRONMENTAL AND WORKING CONDITIONS

· Position requires simple manipulative skills such as typing, eye-hand coordination and ability to sit for prolonged periods of time

· Should be independent in mobility skills and able to hear normal sounds with some background noise as in telephone use

· Position requires ability to concentrate on details with some interruptions, moderate attention span, conceptualization skills and ability to remember multiple tasks over long periods of time

· Employees may be constantly exposed to electro-magnetic radiation with use of computers

· Office based with local travel for donor engagement

JOB DUTIES

The following description of job responsibilities and standards are intended to reflect the major responsibilities and duties of the job, but is not intended to describe other duties and assignments:

JOB RESPONSIBILITY AND PERFORMANCE STANDARDS

1 Contributes to the achievement of the mission and values of Siskin Hospital

· Acknowledging the dignity and worth of all individuals;

· Achieving service excellence through the principles of quality care, courtesy, reliability, respect, and concern; and

· Establishing an environment that is responsive to patients, guests, and employees’ needs.

1.1 Interactions with other individuals are conducted in a manner that is respectful of the individual’s dignity and demonstrate the Hospital’s Philosophy of Service as evidenced by observation and feedback from others.

1.2 Presents self in a professional manner including appearance, identification, and general conduct while engaged in Hospital duties and functions.

1.3 Practices ethical behavior in compliance with the Hospital and Professional Code of Ethics.

1.4 Recognizes the value and contribution of fellow employees as demonstrated by cooperation, team-work, constructive feedback, and respect for each other’s differences.

1.5 Contributes to the cleanliness, pleasing appearance and maintenance of the physical work environment.

1.6 Makes a positive contribution to the work environment through presentation of positive attitude and constructive approach to daily events.

Weight: 10 %

(Minimum)

2 Contributes effectively to designated team and Hospital goals and performance improvement activities in order to achieve Hospital mission.

2.1 Identifies learning needs and shares these needs in an effective, timely manner with supervisor. Seeks appropriate continuing education learning opportunities and, after attending educational seminars/in-services, shares information learned with coworkers and utilizes information to improve performance.

2.2 Demonstrates initiative in contributing ideas for improving the efficiency/effectiveness of team/work group by taking active role in implementing performance improvement strategies.

2.3 Demonstrates willingness to meet the needs of the Hospital and workgroup by demonstrating flexibility in work assignments/schedule and assisting fellow employees whenever workload permits.

2.4 Demonstrates effective communication by utilizing positive verbal and nonverbal skills in all interactions.

2.5 Demonstrates ability to utilize constructive problem-solving skills and interventions with coworkers when differences/conflicts arise.

2.6 Initiates contact with supervisor when problems arise where assistance is needed to facilitate positive, effective mediation.

2.7 Participates in department/program meetings by demonstrating active listening skills as well as providing constructive input, or if unable to attend, reads circulated minutes and consults with supervisor/program director as needed.

Weight: 10 %

(Minimum)

3 Provides for a safe and secure environment for patients, visitors, and coworkers.

3.1 Demonstrates adherence to the Environment of Care plans of the Hospital as indicated by following established procedures and making recommendations to improve safety.

3.2 Assesses environment for safety hazards which could harm self, employees, or guests and eliminates the hazard (or contacts appropriate personnel who will remove hazards) which might result in injury and time lost from work.

3.3 Consistently utilizes proper body mechanics/ergonomic recommendations in performance of responsibilities, as evidenced by supervisor’s observation and no injury to self or others due to improper work habits.

3.4 Attend all mandatory hospital-wide education including training on state and federal and external regulations and guidelines, such as HIPAA, PPS, JCAHO, CARF, OSHA, etc. This includes direct responsibility for:

3.4.1 Awareness of the CIHQ Safety Goals

3.4.2 Correct Application of any action related to NPSG in appropriate situations

3.4.3 Reporting concerns related to NPSG situations

3.5 Performs responsibilities with attention to compliance with all hospital policies, state and federal statutes, regulations and guidelines while maintaining effective utilization of resources and cost efficiency.

3.6 Displays initiative in contributing ideas for improving the efficiency/effectiveness of the department throughout the year as it relates to process improvement and the hospital-wide standards of ethics and corporate compliance.

3.7 Adheres to moral, business and legal obligation to maintain security and confidentiality of protected health information.

3.8 Fulfills duty to report all security breaches as identified.

Weight: 10 %

(Minimum)

4. Major Gifts Strategy & Fundraising

a. Develop and implement comprehensive major gift strategies aligned with hospital fundraising goals, clinical priorities, and long-term strategic plans

b. Identify, cultivate, solicit, and steward donors capable of making gifts at the $10,000-$50,000+ level, including capital, and planned gifts

c. Create individualized cultivation and solicitation plans, including timing and messaging

d. Prepare and present written gift proposals and cases for support linked to patient care impact

5. Donor Cultivation, Stewardship, and Engagement

a. Build long-term relationships grounded in trust and donor intent

b. Develop stewardship plans demonstrating philanthropic impact

c. Ensure timely acknowledgement, recognition, and fulfillment of donor intent

d. Coordinate donor recognition and naming agreements per policy

e. Works independently and creatively to match donor interests with institutional priorities, develop funding proposals and negotiate structure

6. Portfolio & Prospect Management

a. Manage a portfolio of approximately 75-100 major gift prospects and donors

b. Qualify new prospects through research, grateful patient leads, referrals, and analytics

c. Schedule, conduct, and document donor interactions

d. Establish annual fundraising and activity goals and track progress

7. Collaboration with Clinical, Executive, and Board Leadership

a. Partner with executives and board members to engage donors

b. Participate in joint solicitations and donor visits

8. Campaigns and Special Initiatives

a. Support capital campaigns, grateful patient programs, and associate giving

b. Coordinate donor events, tours, and recognition activities

c. Works cooperatively and collaboratively with others and accepts directions from supervisor

d. Contribute to campaign planning and prospect strategies

9. Reporting, Compliance, and Ethics

a. Maintain accurate donor records and CRM documentation

b. Comply with HIPAA and healthcare fundraising regulations

c. Uphold ethical fundraising standards and confidentiality

Weight: 70%

Job Type: Full-time

Benefits:

• 403(b)

• 403(b) matching

• Dental insurance

• Employee assistance program

• Employee discount

• Flexible schedule

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Professional development assistance

• Referral program

• Retirement plan

• Vision insurance